The Luxe Company
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REWARDS PROGRAMME

HOW DOES IT WORK?

It couldn't be easier!

Sign up. Make your purchases. Collect points. Save money on future purchases.

READY TO EARN REWARDS?

       Join Now     

ALREADY HAVE AN ACCOUNT?

Log In

SIGN UP

Signing up is free & easy!

Just log in to your Luxe Company account (or create one) and enrol.

Now simply shop until you drop and let us reward you for your loyalty!

Subscribe to our emails to receive regular updates of what's new in, discounts and offers throughout the year.

EARN POINTS

1 point for every £1.00 spent.

It's really simple - collect 1 point for every £1.00 spent on every eligible purchase.

The more you spend, the more you'll save!

Your loyalty points can be viewed in your account at any time. Spend points as you go or save them up for bigger purchases.

GET REWARDS

Log into your account to convert points to e-wallet credit.

Once converted, simply check out as normal by selecting 'Proceed to Payment' where the funds will show as an available credit balance that can be automatically deducted from your purchase total.

Job done!

FAQ's & THE NITTY GRITTY!

Our customers are central to everything we do and each and every one of you is very important to us. Accordingly, we would love to reward you for your loyalty with our Rewards program where you can earn points whilst you shop.

 
WHAT IS LUXE COMPANY REWARDS? - FREE to join, with no tiers or limits, Luxe Company Rewards is our loyalty programme and a way of showing how much we appreciate you!

Earn points on every purchase at www.theluxecompany.co.uk and use them to earn discounts toward future purchases – that means the more you collect, the more you save!
 
HOW DO I EARN POINTS? - To earn points, you must be enrolled in our Loyalty Programme and be signed in to your account at the time of purchase. Luxe Company Rewards members receive 1 point for every £1 spent on eligible purchases(*) at www.theluxecompany.co.uk.
 
HOW DO I REDEEM MY POINTS? - Log into your Luxe Company account by clicking on "My Account". From here you can view your points and convert them into e-wallet credit.  If you have enough points, you can claim them for a redeemable voucher which will automatically be applied during payment. 
 
HOW LONG DOES IT TAKE FOR POINTS TO APPEAR IN MY ACCOUNT? - Loyalty points will automatically be uploaded to your account 21 days after your order date when the return period has expired.
 
DO POINTS EXPIRE? - Points will never expire, so you can collect and save up for bigger purchases.

* Eligible purchases includes regular priced merchandise and excludes sale or promotional items, gift cards, applicable taxes, fees, discounts, and delivery charges, and/or other excluded charges specified by us from time-to-time.


•  The standard number of points you will collect is 1 point for every £1 you spend on qualifying products. Each point is worth 5p. Spending £100 will entitle you to £5 off your next order. 
 
•  Points are calculated from your order’s final amount and exclude sale or promotional items, discounts, and delivery.

•  Please make sure all personal information in your Luxe Company account is accurate and up-to-date at all times. The Luxe Company will not be held responsible if you do not receive your points as a result of incorrect details provided by you.  

•  Any purchases made using our loyalty programme are subject to all applicable UK laws.
 
• We reserve the right to substitute or remove products available for point collection and redemption online without notice.
 
•  Loyalty points have no value outside of your Luxe Company account. You cannot transfer, trade, buy or sell points in any way. 
 
•  Any purchases made using our loyalty programme are subject to all applicable UK laws.
 
•  The Luxe Company reserves the right to terminate your loyalty account if we have reason to believe it is not being used in the correct manner.
 
•  Please contact us at enquiries@theluxecompany.co.uk if you have any further questions regarding our loyalty programme.
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