Our store at 20 West Park, Harrogate

CORONA VIRUS

We are delighted to advise customers old and new that our
Harrogate store
has now re-opened.

 We look forward to welcoming you in-store and please be assured that we are practising safe social distancing and have a adopted a rigorous continual cleaning and sanitising program. The safety of our customers and staff is paramount and we ask that all visitors adopt the required social distancing practices.

As always, our online operations are continuing. See Delivery Information for current dispatch arrangements.


Whilst we can't offer a solution to this epidemic, we can perhaps make the 'new normal' just that little bit more comfortable. All our goods can be delivered directly to your home and left in a safe place if that helps. Just let us know your delivery preferences on your order.

We send our best wishes to you and our thanks to everyone for your custom and support over the last few months.

If we can help in any way, please don't hesitate to contact us on 01642 988277 or via email at enquiries@theluxecompany.co.uk

HARROGATE STORE

20 West Park, Harrogate, North Yorkshire, HG1 1BJ

Tel: 01642 988277

REVISED OPENING HOURS


MON

 

10:30 – 5:00

TUE

 

CLOSED

WED

 

10:30 – 5:00

THU

 

10:30 – 5:00

FRI

 

10:30 – 5:00

SAT

 

10:30 – 5:00

SUN

 

11:00 – 4:00

 

 

With the establishment of the store, we are now truly a 'clicks and mortar' business as our website supports the store and vice versa.

At The Luxe Company our aim is always to bring something a little different, something that perhaps isn't as commonly available on the High Street as one might wish, so please do come in and see us, support us and tell your friends.

We look forward to meeting customers old and new, face to face.

CLICK & COLLECT

If you're local to or visiting Harrogate, why not save yourself the postage and collect your internet order goods from our store? Simply choose the Collect from Harrogate Store option at the Delivery page of the checkout and we'll let you know when your goods are ready to collect.

STORE RETURNS POLICY

We are happy to exchange or issue a credit note (*) for items returned within 21 days of purchase. Original receipt required.

Faulty or defective items will be refunded within 21 days of purchase. Original receipt required.

Items purchased at a reduced price or during sale periods are non-returnable unless faulty.

This does not affect your statutory rights.

(*) Credit notes are valid for 6 months from date of issue.

 

CHRISTMAS OPENING HOURS

Christmas Eve 10:00am - 2:30pm

Christmas Day CLOSED

Boxing Day CLOSED

27-31 December - Usual opening hours

New Years Day CLOSED


 

CHRISTMAS PERIOD RETURNS POLICY

Goods purchased in-store from 15 November can be exchanged or returned for a credit note as outlined above until 15 January.

 

 

DIRECTIONS

From the South: Head into Harrogate on the A61. The Stray (Open Park Land) is on your right as you come into town. Proceed straight over the large roundabout. The Stray is now on your left and there is a row of shops on your right. We are about half way along, two doors on from Weetons Food Hall.

From the North: Head into Harrogate on the A61 until you reach the lights by the Royal Hall Theatre. Turn left and follow the traffic as it bears right up the hill (A61) towards the station. Pass the station on your left and continue on to the T junction. The Stray is now ahead of you. Turn right on to York Place. Proceed to next roundabout and turn right. The Stray is now on your left and there is a row of shops on your right. We are about half way along, two doors on from Weetons Food Hall.

From the West: Head into Harrogate along the A59. Pick up the A61 and head for the town centre until you reach the lights by the Royal Hall Theatre. Turn left and follow the traffic as it bears right up the hill (A61) towards the station. Pass the station on your left and continue on to the T junction. The Stray is now ahead of you. Turn right on to York Place. Proceed to next roundabout and turn right. The Stray is now on your left and there is a row of shops on your right. We are about half way along, two doors on from Weetons Food Hall.

From the East: Head into Harrogate along the A59 from Knaresborough until you reach the large roundabout. Proceed on to the next roundabout with The Stray on your left. Turn right at the roundabout. The Stray is now on your left and there is a row of shops on your right. We are about half way along, two doors on from Weetons Food Hall.

What 3 Words: LUXURY.BLEND.CODE
https://w3w.co/luxury.blend.code

PARKING: There are a limited number of Pay & Display parking spaces immediately outside the shop and there is a Pay & Display Car park in Tower Street, which is the first turning on the right just beyond the shop.

DELIVERIES: Drivers: please contact us prior to arrival on 01642 988277 or 07947 625002 to arrange delivery. Dependent upon the nature of the delivery, we may ask you to deliver to the front or rear of the premises. Deliveries to the rear will require you to use into Robert Street, HG1 1HP and pull up at the far end of that road by the car park. We will meet you there.

What 3 Words: FLIGHT.MOVIES.TYPES
https://w3w.co/flight.movies.types

MEET THE TEAM

BRIAN MARSHALL

DIRECTOR

Brian's background is in business banking.

His experience in that field has been a real benefit in establishing the structure and the financial stability of the business and it's planned growth, but Brian also has a long-held interest in interiors and design and brings a constructive and complimentary male perspective to a business that can all too easily concentrate on the female point of view.

Though Brian's role is primarily that of managing the financial and online aspects of the business he also enjoys working on a face to face basis with customers at the Harrogate shop (no doubt getting under the feet of the rest of the team!)

LISA MARSHALL

DIRECTOR

Lisa has held a life-long interest in fashion and design with a particular interest in nightwear, lingerie and swimwear.

It was this fascination, and a particular need to find quality pyjamas that are suitable to lounge in, that led to the formation of the business. Like Topsy, things just grew and grew from there.

Lisa is responsible for the majority of the product sourcing, (her dream job - shopping for a living!), and the presentation of the products both online and in-store.

Lisa is always keen to support local businesses as well as up and coming designers and perhaps some lesser-known labels from around the world. Rest assured, we know their quality is everything you would expect from The Luxe Company

Lisa really is your go-to person if you're looking for something that little bit special, be it lingerie, nightwear, swimwear or gifts and homewear.

ALICE CAMPBELL

SENIOR SALES EXECUTIVE

Alice joined the team in September 2019 alongside the opening of the Harrogate store.

Alice brings a wealth of experience in interior design, home and giftware having worked for several years with other retailers in the sector, including Oka.

She has a particular interest in visual merchandising and her experience and input can already be seen throughout the store.

GILLY DELON

SENIOR SALES EXECUTIVE

Gilly joined the team in September 2019 alongside the opening of the Harrogate store.

Having lived in Harrogate for many years Gilly has over 25 years experience in the retail sector, including expertise and a passion for textiles and homewares.

Gilly's commitment to social and environmental issues is valuable and helpful to us in ensuring we constantly minimise waste and our carbon footprint through an active packaging recycling program.

MEG LAZENBY

SALES ASSISTANT

Meg is highly appreciative of the opportunity to work with us at The Luxe Company as it gives her relevant experience to her long term goal of a future career in the fashion industry. She has ambitions to become a fashion journalist.

Her enthusiasm, friendliness and confident manner is a great help to both colleagues and customers alike.

JAMES TURNBULL

SALES ASSISTANT

Currently in his final year at university, James is studying Politics & International Development.

Outgoing, friendly and helpful, James has been working with us since 2015. He is a great addition to the team and adds to the strength of customer service staff in the Harrogate store as he represents a different demographic.

James has a particular fondness for our more technical products and claims to be the best demonstrator of our Bluetooth speakers. The trouble is, he's probably right!

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