About Us & Our Brand Journey

We are an independent luxury lifestyle retailer of designer lingerie, swimwear and nightwear, homewares, furnishings, gifts and accessories.

Established in 2015, the business is owned and managed by Brian & Lisa Marshall.

Our aim is to present a range of luxury items that will give you many years of pleasure in owning, wearing, admiring and using them. We try to source items that are not generally available on the average high street - items that are that little bit unusual or extra special.

We began as an internet-only business as we saw a gap in the market for luxury nightwear and lingerie but over the years our product range has expanded to include designer swimwear, stunning homewares and both outdoor and indoor furnishings.

Our structure has also changed to include our Harrogate store as we have become increasingly convinced that, far from being a dying channel, the High Street is as essential today as it always has been, it just needs to evolve and stay relevant to today's consumers. People still love to see and touch the items they covet and nothing replaces the in-store experience. We are convinced that online and in-store are the flip sides of the same coin.

We take great pleasure and care in choosing a range of products that we feel will have an appeal across the age and taste range. Our inspiration comes obviously from our own travels and experiences of modern-day living but also is influenced by ever-changing social trends and movements. The one thing that every product we sell has in common is that it has an element of the 'luxury' about it.

Online Launch

One of our mantras is that there's 'nothing you need at The Luxe Company, just everything you want'.

We stock a personally selected range of products from everyday cotton sleepwear through to top quality silk lingerie and nightwear from premier brands renowned throughout the world, fabulous Egyptian Cotton and French Linen bedding and beautiful homeware and gifts designed to reflect your personal style and enhance your home.

All our products make perfect gifts or are equally suitable when you just feel like a little self-indulgence.
 
We hope to inspire you by presenting gorgeous items that will fit well, are comfortable and are a delight to wear or use.
 
Many of our products feature 100% natural organic fabrics that are smooth to the touch, soft on the skin and do not lose their shape. Our silks are above all elegant, seductive and romantic.

We hope you find our website a pleasure to visit and joy to purchase through and we believe that each time you purchase from us, the pleasure should begin from the moment the item arrives. This is why many of our items can be gift wrapped upon request (including a free upgrade to UK Express delivery where UK Standard delivery is the chosen option) in understated elegant packaging. If you’re buying someone a gift, have it sent directly to them, confident in the knowledge that it will arrive in style.

Whilst we are proud to promote the very best of British design wherever we can, we are equally proud to be working with some of the world’s top designers who insist on working with only the most luxurious quality fabrics and manufacturers who produce garments and products of the highest possible standards. Some of the more recent additions to our stable of brands include Lise Charmel, Donna Karan, Karl Lagerfeld, Stella McCartney, Ralph Lauren, DKNY, India Jane, JAG London & Jessica Russell Flint.

 

To keep the growth of our business going forward we have recently opened our first, and what will undoubtedly become our flagship store at 20 West Park, Harrogate.

This beautiful and world-famous spa town is the perfect location for the high street launch of our collection and we look forward to a long association with the town for many years to come.

Do come and visit us and view the collection in person, from the home and giftware collection in the front part of the premises through to the designer lingerie, swimwear and nightwear collections in the rear.

Our store team, who are all experienced in interior design, floristry and designer apparel, are on hand to help, advise and assist you.

We are so confident that you will be delighted with your purchase from any of our ranges that we offer a ‘no-quibble’ 21 day return period(*) across our entire collection, regardless of whether you purchase online or in-store.(**)

We ensure quality at affordable prices but we will not be compromised on social and ecological standards.

Thank you for shopping with The Luxe Company.

(*) 21 days from date of order.

(**) In-store purchases can be exchanged for alternate goods or a credit note.

Click HERE for full terms and conditions at Returns, Exchange & Refunds.

A BRIEF TIMELINE HISTORY...

2015

Business established and website launched offering designer nightwear and accessories.

From the start, we tried to take an aspirational 'magazine' style approach to product presentation rather than being simply another e-commerce site.


2016

Web site developed further to include initial designer lingerie and silk collections.

As always, we stayed away from day to day wear, conscious that we would never beat the big retailers at their own game but instead set out to be the 'go to' destination for luxury designer lingerie brands.


2017

Our product range evolves to include bed linen and homeware collections.

Brand awareness of The Luxe Company was developed through participation in pop-up retail shows countrywide.

The brand collection developed to include Stella McCartney Lingerie, DKNY & Dita von Teese.

Outdoor furnishings and lifestyle accessories collection launched.

2018

Additional lingerie brands arrived including Pure Chemistry & Coco de Mer.

India Jane items arrive to enhance the homeware collection.

First luxury swimwear collections launched, including Ralph Lauren, POLO, Jolidon, Gideon Oberson & Stella McCartney.



2019

Lise Charmel lingerie & swimwear joins the brand list.

Retail premises in Harrogate acquired and fully renovated. Shop at 20 West Park opened for business in September.

Our product range expands to include our gorgeous faux flower collection and tropical plants.

Awarded the STARS Best Multi e-Tailor award by Underlines Magazine.

Powell Craft & Donna Karan Sleepwear join the brand list.

 

2020

We had big plans for 2020 but who knew what was coming down the line that year! As with everyone in retail, our in-store operations were stopped in their tracks in March due to the first national lockdown as a result of the COVID pandemic.

Overnight, we switched back to being an internet-only business and thankfully our long-established online presence saw us through lockdowns 1 and 2.

It was a weird year for everyone but we hope all our staff, suppliers and customers were able to stay safe throughout and that things will get back on track in 2021. Watch this space!

Luxe Consulting

Based on our own experiences of setting up and running The Luxe Company we have established a unique eCommerce consultancy practice aimed specifically at supporting start-up businesses with no prior experience of eCommerce operations. We can assist in business planning and development, setting up the business structure, banking and finance, insurance, accounting, payment services, web site design and development, marketing and communications, social media, PPC, logistics, performance monitoring professional service providers and product sourcing.

Visit our associated web site at https://bmarshall1.wixsite.com/luxeconsulting for further information and contact details.

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